ScaleZen Technologies Telemarketing Solutions for Educational Institutes

Step One - Consultation with the Client We begin by thoroughly understanding our client's requirements for their telemarketing campaign for the education domain. Our team works with the client to establish clear objectives and desired outcomes for the calling campaign.
Step Two - Scope Definition Our team uses the information gathered in the initial consultation to define the scope of the telemarketing campaign. We set specific targets, prepare a pitch, and create messaging scripts that will be used during the campaign. This ensures that our team can effectively communicate with prospective students and deliver the desired results.
Step Three - Internal Calling for Training We believe in providing the best training to our team members to ensure they have a deep understanding of the client's institute or program. Our team conducts an internal calling process to practice redirecting conversations to conversions. We want to ensure that our telecalling executives are equipped to handle any situation that may arise during the campaign.
Step Four - Outbound & Inbound Telecalling Our trained professionals handle inbound and outbound calls with professionalism, courtesy, and sensitivity. We ensure that every conversation, be it with a student or parent/guardian, reflects positively on the institution. Our team works towards building a relationship with prospective students, providing information, answering queries, and encouraging them to take the desired action.
Step Five - Review and Analysis We regularly review campaign data, call recordings, and other reports to track and measure our progress towards achieving the campaign objectives. Our team prepares reports based on measurable data to increase the campaign's effectiveness and productivity. This step allows us to continuously improve and optimize our telemarketing services for education.